Questions & Info

If you need additional support please email Nadine

How do I place an order?

Please fill out one of the forms below to place an inquiry. Your order isn’t confirmed until you receive an email confirmation and payment link.

Order A Specialty Cake →
Order A Wedding Cake →


What is the timeline for cake ordering?

To ensure enough time for communication, sourcing and collecting ingredients, baking, icing and decorating a cake, I require 7-10 days minimum for pressed flower cakes and baker's surprise cakes. 

For special request cakes like wedding cakes or tier cakes, I require a 6 week minimum. 


What is your cancellation policy?

In order to lock in your cake on the date and time agreed, all payments for cakes are due when order is confirmed by both parties. I do understand that life happens and there is a need to cancel due to unforeseeable circumstances. I allow refunds up to 3 days prior to the cake being delivered/picked up, with the exception for special request cakes, where 10 days is required. After that I don’t give refunds. 

For both delivery and pick-up after the cake is handed over, the care and protection of the cake becomes your responsibility.  If you choose to pick-up, you agree to assume full liability and responsibility for the condition of the cake once it has been handed over. As noted in the cake care instructions I advise that you follow the instructions on keeping the cake cool, out of sunlight and in the fridge until 20 mins before serving. 


What is your delivery pricing?

Listed below are the only areas I can travel to for delivery.
Please reach out if you’re not sure your location.

Hawi, Kapaau $20
Kawaihae $40
Waimea $50
Waikoloa $60
Central Kona $100 (Target or Costco Parking lot)
South Kona $150 (Ka‘awaloa, Kealakekua)
Hilo $180

*Home delivery fee prices vary

What about picking up my order?

Deliveries and Pick-ups are from Wednesday-Saturday. Sunday, Monday, Tuesday I am closed for pick-ups and deliveries.

I do take limited orders for Sundays for special occasions & custom orders with a 25% surcharge.

Do you have anywhere on island I can try your cakes?

For smaller creations I deliver to Surf Camp Coffee shop Waimea on Tuesdays, Thursday and some Saturdays, here you can purchase min cakes and cake by the slice

I also bake cakes for Waimea butcher shop’s dinner menu, and take in Cookies for their front of house service.  Available weekly 

What are edible flowers?

Although the Flowers are edible, please note some flowers/herbs will have stems which are not as pleasant to eat. You'll find some are bitter or woodsy flowers and so use your discretion when eating the decorations, a lot of clients remove or eat the soft petals only.

How do I care for my cake during transportation?

I encourage you to place your boxed cake flat in front or behind the passenger seat or in the trunk of your car. Running A/C in your car is also encouraged to keep the cake cool. If driving longer than an hour I also suggest a cooler with flat ice blocks. Be cautious of your sudden stops, starts and sharp turns. I do not recommend placing the cake box on the seats, as the cake won't sit flat and may slide and the box may buckle, same goes for holding it on your lap. 

Hawaii is hot and humid, please do not leave your cake out in the heat and direct sunlight. If you're not consuming the cake the day you pick it up, I recommend storing your uncut cake in the fridge in an airtight container. You can keep an uncut cake up to a week for vegan and up to 5 days for all other cakes. Once cut, place leftovers in an airtight container to prevent drying out. You may also freeze cake slices for future treats. 

If you’re planning on consuming the cake soon after delivery/pickup it’s okay to leave it out at room temp for a few hours. Avoid extreme heat or full sun. Cake is best eaten at room temperature as the moisture and flavors are best this way. 

How do I make a payment?

In order to lock in your cake on the date and time agreed, all payments for cakes are due when order is confirmed by both parties.

Payment Options:

  • Venmo

  • Square (sent via invoice with additional fees)

  • Cash (please specify this)